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sales

Effective management of relationships with customers is essential to the success of your business. Microsoft Dynamics CRM is Microsoft’s customer relationship management (CRM) business solution that aims to help companies market themselves smarter and sell more effectively.

As opposed to browser-based CRMs such as Insightly, Infusionsoft, and Pipedrive, Microsoft Dynamics CRM is packaged as a Windows 8 application that runs straight off your start screen.

Microsoft Dynamics CRM provides social insights, business intelligence, and productivity analysis to help you keep better tabs on your customers and opportunities. Microsoft Dynamics CRM is fully integrated with Microsoft Office and Microsoft Dynamics CRM Online so that you can access your data wherever you are.

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While OS X is available, officially, on only five products, you can get Windows in all shapes and sizes. Walk into a store that sells computers and you’ll probably find aisles appended with more aisles of computers running Windows, in various designs and form factors, and, most certainly, with different price tags.

While this strategy helps to push a dominating market share for Windows, it’s not a great retail experience and does very little to promote stellar products amongst the mediocre ones. And, it’s probably why critically-aclaimed products like the Surface (side note: yes, I know the device hasn’t actually been reviewed, but it’s been well received, conceptually at least) will ultimately not see the same level of success as the iPad. Perhaps one day Windows 8 might overtake iOS as the dominate tablet platform, but the hardware itself will likely sell far less units than Apple’s. Let’s investigate… (more…)